"I wanted to drop a line to say Thank You once again to Automax. My wife and I have been taking our 2 Mercedes to you folks for the last few years. Every experience and interaction is not only positive but more than expected. The quality of work, timeliness, and communication from your organization continues to set you apart in your industry. Two individuals whom specifically I would like to mention are Greg and Jeff. Both are ethical, honest and on top of it all. You have made the experience a phenomenal one, everytime." Allen A
"I have been bringing my Mercedes, Lexus, and BMW to Automax for about 5 years. It is a no-brainer for me. I bought my Lexus from Tustin Lexus, but I take it to Automax because I know they won't try and sell me anything I don't need. At Automax, there is not clutter or commotion, just great service. Going to Automax is an experience, not just another errand to run. The layout of the facility is beautiful and it's a pleasure to wait for my car to be finished. I know the tech's are responsible and that my car is in good hands." Andy P
"Automax is the best in the business. The service is excellent, the mechanics are knowledgeable, and the facility its first class. When I take my car into Automax I don't have to worry about it." Dalia K
“What I am writing to tell you is that your group could have easily charged me the full boat – and your crew instead did the honest thing! Wow – an honest mechanics shop these days! Not to mention superior service! Everyone at the shop had a delightful demeanor and I have never had such a pleasant experience. I connected immediately with Jeff and he really went the extra mile to make me feel confident that things were done right.” Michelle B
“I was incredibly impressed with the professionalism, honesty, and promptness you displayed yesterday while repairing my 320SL. That is a rare experience in the car repair business. You completed all of the repairs – and quicker – for less than Fletcher Jones would have charged. Your facility is top notch and I will definitely recommend you to friends and family.” Dan G
“I commute back and forth to Los Angeles for work and the guys at Automax do whatever it takes to fit me in when I need service. Most of the time I wait for my car to be finished and work on my laptop in their lounge. It’s a great place to get work done and most of the time they are finished with my car before I am finished with my work.”
Barb G
“I feel the need to write and say thanks to everyone at Automax. I’ve been a customer for a few years, mostly for my BMW’s maintenance needs. Last Friday was different. I went to start my car and it just wouldn’t start. On the 3rd attempt, it started, but a light came on telling me that something was wrong. I really didn’t have time for car trouble because I needed to pick up some friends at the airport and drive to San Diego for the weekend. I looked up and saw the Oil Change sticker in the windshield and called you.
Greg had me drive it straight to Automax and told me he would check it out and call me with the news. He seemed very confident that his technician could fix it that day. I was given a ride to work and later he called me with the estimate. When I picked up my car it was running great. I had totally forgotten that they wash each car after the service, what a nice surprise. Everything worked out perfect! Thanks for thinking of everything Automax!” Kathy L
